Estado actual de la investigación en psicología organizacional y del trabajo en Colombia.

A partir de una conceptualización de la psicología de las organizaciones y del trabajo (POT) se describen los temas y problemas del campo a nivel global y el rol de la investigación. Posteriormente se presenta el estado actual de la investigación en POT en Colombia, sus límites y posibilidades futuras. Con base en lo reportado por el sistema de información de COLCIENCIAS, se analizan las características y aspectos comunes de los ocho grupos de investigación en POT, de los cuales dos están categorizados, tres reconocidos y tres registrados. A continuación se presentan la agenda y reflexiones de los tres encuentros de la Red de Investigadores en POT en Colombia. Se concluye que son grandes los avances, en especial en los dos últimos años. A l... Ver más

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Álvaro Enríquez Martínez, Delio Ignacio Castañeda Z. - 2006

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spelling Estado actual de la investigación en psicología organizacional y del trabajo en Colombia.
Long, D. y Fahey, L. (2000) Diagnosing cultural barriers to knowledge management. Academy of Management Executive, November, 113-127.
Nonaka, I., Reinmöller, P. y Toyama, R. (2003). Integrated information technology systems for knowledge creation. En M. Dierkes, A. Berthoin y I. Nonaka, Handbook of organizational learning and knowledge. (pp. 827-848). New York: Oxford University Press.
Müller, R., Spiliopoulou, M. y Lenz, H. (2005). The influence of incentives and culture on knowledge sharing. Proceedings of the 38th Hawaii International Conference on System Sciences.
McDermott, R. (1999). Why information technology inspired but cannot deliver knowledge management. California Management Review, 41, 103-117.
Maurer, T., Pierce, H., y Shore, L. (2002). Perceived beneficiary of employee development activity: A three dimensional social exchange model. Academy of Management Review, 27, 432-444.
Malvezzi, S. (2000) Psicologia Organizacional da administração cientifica à globalização. Una historia de desafíos. En: C. Machado (Ed.), Fronteiras da Psicologia (Vol. 2). Évora, Portugal: Universidade de Évora.
Majchrzak, A., Rice, R., King, N., Malhotra, A. y Ba, S. (2000). Computer mediated inter-organizational knowledge sharing: Insights from a virtual team innovating using a collaborative tool. Information Resources Management Journal, 13, 44-53.
Macneil, C. (2001). The supervisor as a facilitator of informal learning in work teams. Journal of Workplace Learning, 13,246-253.
Lu, L., Leung, K. (2004). A public goods perspective on knowledge sharing: Effects of self-interest, self-efficacy, interpersonal climate and organizational support. Center for Innovation Management and Organizational Change. Working Paper Number 003. City University of Hong Kong.
Kolekofski, K. y Heminger, A. (2003). Beliefs and attitudes affecting intentions to share information in an organizational setting. Information and Management, 40, 521-532.
Patterson, F. (2001) Developments in work psychology: Emerging issues and future trends. Journal of Occupational and Organizational Psychology, 74, 381-390.
Kalling, T. (2003). Organization-internal transfer of knowledge and the role of motivation: A qualitative case study. Knowledge and Process Management, 10, 115-126.
Johns, G. (1998). The nature of work, the context of organizational Behavior, and the application of industrial organizational psychology. Canadian Psychology, 39, 149-157.
Ipe, M. (2003). Knowledge sharing in organizations: A conceptual framework. Human Resource Development Review, 2, 337-353.
Hinds, P., y Pfeffer, J. (2003). Why organizations donʼt know what they know? Cognitive and motivational factors affecting the transfer of expertise. En Ackerman, M., Pipek, V., Wulff, V. (Eds.), Sharing expertise. Cambridge, MA: MIT Press.
Hendriks, P.H.J. (2004). Assessing the role of culture in knowledge sharing, In Proceedings of Fifth European Conference in Organization, Knowledge, Learning and Capabilities, Innsbruk, Austria.
Gibson, S. (2004). Social learning (cognitive) theory and implications for human resource development. Advances in Developing Human Resources, 6, 193-210.
Gauthier, J. (2003). The use of knowledge from outside I/O psychology by I/O psychologists: A critique. Canadian Psychology, 44, 244-248.
Gammelgaard, J., Husted, K., y Michailova, S. (2004). Knowledge sharing and post-acquisition integration failure. Center for Knowledge Governance (CKG) working paper, 6.
Furnham, A. (2004). The future (and past) of work psychology and organizational behavior: A personal view. Management Revue, 15, 420-436.
Parker, S. (2004). The economics of self-employment and entrepreneurship. Cambridge: Cambridge University Press.
Peiró, J. y Munduate, L. (1994). Work and organizational psychology in Spain. Applied Psychology, 43, 231-274.
Dougherty, V. (1999). Knowledge is about people, not databases. Industrial and Commercial Training, 31, 262-266.
Zakaria, N., Amelinckx, A. y Wilemon, D. (2004). Working together apart? Building a knowledge sharing culture for global virtual teams. Creativity and Innovation Management, 13, 15-29.
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Sparrow, P. (2002) Gestión del Conocimiento, aprendizaje organizacional y psicología cognitiva: desentrañando importantes competencias individuales y organizacionales. Revista del Psicología del Trabajo y las Organizaciones, 18,131-156.
Peters, K. (2001). Individual autonomy in new forms of work organization. Concepts and Transformation, 6, 141-158.
Shane, S. (2000). The promise of entrepreneurship as a field of research. Academy of Management Review, 25, 217-226.
Seijts, G. y Latham, B. (2003). Creativity through applying ideas from fi elds other than the one´s own: transferring knowledge from social psychology to industrial/organizational psychology. Canadian Psychology, 44, 232-239.
Schaper, N. (2004). Theoretical substantiation of human resource management from the perspective of work and organizational psychology. Management Revue, 15, 192-200.
Ryu, S., Ho, S. y Han I. (2003) Knowledge sharing behavior of physicians in hospitals. Experts Systems with Applications, 25, 113-122.
Robertson, M. y O´Malley-Hammersley, G. (2000). Knowledge management practices within a knowledge-intensive firm: the significance of the people management dimension. Journal of European Industrial Training, 24, 241-253.
Red de Investigadores en Psicología Organizacional y del Trabajo, (2006, febrero). Relatoría. Tercer encuentro de investigadores en psicología organizacional y del trabajo. Universidad Católica de Colombia, Bogotá.
Red de Investigadores en Psicología Organizacional y del Trabajo, (2005, octubre). Relatoría. Segundo encuentro de investigadores en psicología organizacional y del trabajo. Universidad del Valle y Universidad Javeriana, Cali.
Red de Investigadores en Psicología Organizacional y del Trabajo, (2005, junio). Relatoría. Primer encuentro de investigadores en psicología organizacional y del trabajo. Universidad Católica de Colombia, Bogotá.
Pfeffer, J. (1994). Competitive advantage through people: unleashing the power of the work force. Boston: Harvard Business School Press.
Ellis, K. (2001). Dare to share. Training, 38, 74-80.
DeFillippi, R. y Ornstein, S. (2003). Psychological perspectives underlying theories of organizational learning. En M. Easter by, y M. Lyles, Handbook of organizational learning and knowledge management, (pp. 19-37). Oxford: Backwell Publishing.
Cummings, J. (2003). Knowledge sharing: A review of the literature. Washington, D.C.: The World Bank.
Álvaro Enríquez Martínez, Delio Ignacio Castañeda Z. - 2006
A partir de una conceptualización de la psicología de las organizaciones y del trabajo (POT) se describen los temas y problemas del campo a nivel global y el rol de la investigación. Posteriormente se presenta el estado actual de la investigación en POT en Colombia, sus límites y posibilidades futuras. Con base en lo reportado por el sistema de información de COLCIENCIAS, se analizan las características y aspectos comunes de los ocho grupos de investigación en POT, de los cuales dos están categorizados, tres reconocidos y tres registrados. A continuación se presentan la agenda y reflexiones de los tres encuentros de la Red de Investigadores en POT en Colombia. Se concluye que son grandes los avances, en especial en los dos últimos años. A la vez, preocupan el bajo número de investigadores con nivel de maestría y doctorado en POT y la pobre relación entre los grupos de investigación y las organizaciones-empresas para realizar proyectos de investigación de interés nacional.
Martínez, Álvaro Enríquez
Castañeda Z., Delio Ignacio
Psicología organizacional y del trabajo
Investigación
Colombia
9
1
Artículo de revista
application/pdf
Universidad Católica de Colombia
Acta Colombiana de Psicología
Español
https://creativecommons.org/licenses/by-nc-sa/4.0/
https://actacolombianapsicologia.ucatolica.edu.co/article/view/414
Akerlof, G. y Kranton, R. (2005). Identity and the economics of organizations. Journal of Economic Perspectives, 19, 9-32.
Bock, G., Zmud, R., Kim, Y., y Lee, J. (2005). Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces and organizational climate. MIS Quaterly, 29, 87-111.
Connelly, C. (2000). Predictors of knowledge sharing in the organizations. Unpublished M. Sc. Thesis. Queen´s School of Business, Queen´s University, Kingston, Ontario, Canada.
Cohen, D. y Prusak, L. (2001). In good company. How social capital makes organizations work. Boston: Harvard Business School Press.
COLCIENCIAS, (2006). ScienTI Colombia Inteligencia Competitiva. Recuperado el 20 de marzo de 2006 de http://pamplonita.colciencias.gov.co:8081/scienti/.
Castañeda, D., I., Pérez-Acosta, A., M. (2005). ¿Cómo se produce el aprendizaje individual en el aprendizaje organizacional?. Una explicación más allá del proceso de intuir. Revista Interamericana de Psicología Ocupacional, 24, 1-15.
Castañeda, D. I. (2004). Estado del arte de las investigaciones en aprendizaje organizacional en Bogotá, en el período 1992-2002. Acta Colombiana de Psicología, 11, 23-33.
Cartwright, S. (2003). New forms of work organization: Issues and challenges. Leadership and Organization Development Journal, 24, 121-122.
Campbell, W. (2002). Consideration of consulting psychology/organizational educational principles as they relate to the practice of industrial-organizational psychology and The Society for Industrial and Organizational Psychologyʼs education and training guidelines. Consulting Psychology Journal: Practice and Research, 54, 261-274.
Cabrera, A., Cabrera, E. (2002). Knowledge sharing dilemmas. Organization Studies, 23, 687-710.
Bock, G y Kim, Y. (2002). Breaking the myths of rewards: An exploratory study of attitudes about knowledge sharing. Information Resource Management Journal, 15, 14-21.
Publication
Blanco, A. y de la Corte L. (2001). The decade 1989-1998 in Spanish psychology: An analysis of Research in social psychology. The Spanish Journal of Psychology, 4, 203-218.
Billett, S. y Somerville, M. (2004). Transformations at work: identity and learning. Studies in Continuing Education, 26, 309-326.
Alavi, M. y Tiwana, A. (2003). Knowledge management:The information technology dimension. En M. Easterby, y M. Lyles, Handbook of Organizational Learning and Knowledge Management (pp. 104-121). Oxford: Backwell Publishing.
Ardichvili, A., Page, V. y Wentling, T. (2003). Motivation and barriers to participation in virtual knowledge sharing communities of practice. Journal of Knowledge Management, 7, 64-77.
Bircham-Connolly, H., Corner, J. y Bowden, S. (2005). An empirical study of the impact of question structure on recipient attitude during knowledge sharing. The Electronic Journal of Knowledge Management, 32, 1-10.
From the organizational and work psychology (OWP) concept, a description of topics and problems of the fi eld at the global level and the role of research is done. Next, the current state of OWP research in Colombia is presented and its limits and future possibilities. Based on COLCIENCIAS information system, characteristics and communalities of the eight OWP reported groups are analyzed. At this moment there are two categorized groups, three recognized groups and three registered groups. Then, agenda and reflections of the three meetings of the OWP Colombian Researchers Net are presented. It is concluded that there are important achievements, especially in the last two years. At the same time, there is concern about the low number of researchers with PhD and Master Degrees and the poor relation between research groups and organizations to run research projects of national interest.
Organizational and work psychology
Research
Colombia
Journal article
Current status of research in Colombia organizational and work psychology.
2005-01-01
https://actacolombianapsicologia.ucatolica.edu.co/article/download/414/416
1909-9711
0123-9155
85
2006-01-01T00:00:00Z
2006-01-01T00:00:00Z
77
https://actacolombianapsicologia.ucatolica.edu.co/article/view/414
institution UNIVERSIDAD CATÓLICA DE COLOMBIA
thumbnail https://nuevo.metarevistas.org/UNIVERSIDADCATOLICADECOLOMBIA/logo.png
country_str Colombia
collection Acta Colombiana de Psicología
title Estado actual de la investigación en psicología organizacional y del trabajo en Colombia.
spellingShingle Estado actual de la investigación en psicología organizacional y del trabajo en Colombia.
Martínez, Álvaro Enríquez
Castañeda Z., Delio Ignacio
Psicología organizacional y del trabajo
Investigación
Colombia
Organizational and work psychology
Research
Colombia
title_short Estado actual de la investigación en psicología organizacional y del trabajo en Colombia.
title_full Estado actual de la investigación en psicología organizacional y del trabajo en Colombia.
title_fullStr Estado actual de la investigación en psicología organizacional y del trabajo en Colombia.
title_full_unstemmed Estado actual de la investigación en psicología organizacional y del trabajo en Colombia.
title_sort estado actual de la investigación en psicología organizacional y del trabajo en colombia.
title_eng Current status of research in Colombia organizational and work psychology.
description A partir de una conceptualización de la psicología de las organizaciones y del trabajo (POT) se describen los temas y problemas del campo a nivel global y el rol de la investigación. Posteriormente se presenta el estado actual de la investigación en POT en Colombia, sus límites y posibilidades futuras. Con base en lo reportado por el sistema de información de COLCIENCIAS, se analizan las características y aspectos comunes de los ocho grupos de investigación en POT, de los cuales dos están categorizados, tres reconocidos y tres registrados. A continuación se presentan la agenda y reflexiones de los tres encuentros de la Red de Investigadores en POT en Colombia. Se concluye que son grandes los avances, en especial en los dos últimos años. A la vez, preocupan el bajo número de investigadores con nivel de maestría y doctorado en POT y la pobre relación entre los grupos de investigación y las organizaciones-empresas para realizar proyectos de investigación de interés nacional.
description_eng From the organizational and work psychology (OWP) concept, a description of topics and problems of the fi eld at the global level and the role of research is done. Next, the current state of OWP research in Colombia is presented and its limits and future possibilities. Based on COLCIENCIAS information system, characteristics and communalities of the eight OWP reported groups are analyzed. At this moment there are two categorized groups, three recognized groups and three registered groups. Then, agenda and reflections of the three meetings of the OWP Colombian Researchers Net are presented. It is concluded that there are important achievements, especially in the last two years. At the same time, there is concern about the low number of researchers with PhD and Master Degrees and the poor relation between research groups and organizations to run research projects of national interest.
author Martínez, Álvaro Enríquez
Castañeda Z., Delio Ignacio
author_facet Martínez, Álvaro Enríquez
Castañeda Z., Delio Ignacio
topicspa_str_mv Psicología organizacional y del trabajo
Investigación
Colombia
topic Psicología organizacional y del trabajo
Investigación
Colombia
Organizational and work psychology
Research
Colombia
topic_facet Psicología organizacional y del trabajo
Investigación
Colombia
Organizational and work psychology
Research
Colombia
citationvolume 9
citationissue 1
publisher Universidad Católica de Colombia
ispartofjournal Acta Colombiana de Psicología
source https://actacolombianapsicologia.ucatolica.edu.co/article/view/414
language Español
format Article
rights http://purl.org/coar/access_right/c_abf2
info:eu-repo/semantics/openAccess
Álvaro Enríquez Martínez, Delio Ignacio Castañeda Z. - 2006
https://creativecommons.org/licenses/by-nc-sa/4.0/
references Long, D. y Fahey, L. (2000) Diagnosing cultural barriers to knowledge management. Academy of Management Executive, November, 113-127.
Nonaka, I., Reinmöller, P. y Toyama, R. (2003). Integrated information technology systems for knowledge creation. En M. Dierkes, A. Berthoin y I. Nonaka, Handbook of organizational learning and knowledge. (pp. 827-848). New York: Oxford University Press.
Müller, R., Spiliopoulou, M. y Lenz, H. (2005). The influence of incentives and culture on knowledge sharing. Proceedings of the 38th Hawaii International Conference on System Sciences.
McDermott, R. (1999). Why information technology inspired but cannot deliver knowledge management. California Management Review, 41, 103-117.
Maurer, T., Pierce, H., y Shore, L. (2002). Perceived beneficiary of employee development activity: A three dimensional social exchange model. Academy of Management Review, 27, 432-444.
Malvezzi, S. (2000) Psicologia Organizacional da administração cientifica à globalização. Una historia de desafíos. En: C. Machado (Ed.), Fronteiras da Psicologia (Vol. 2). Évora, Portugal: Universidade de Évora.
Majchrzak, A., Rice, R., King, N., Malhotra, A. y Ba, S. (2000). Computer mediated inter-organizational knowledge sharing: Insights from a virtual team innovating using a collaborative tool. Information Resources Management Journal, 13, 44-53.
Macneil, C. (2001). The supervisor as a facilitator of informal learning in work teams. Journal of Workplace Learning, 13,246-253.
Lu, L., Leung, K. (2004). A public goods perspective on knowledge sharing: Effects of self-interest, self-efficacy, interpersonal climate and organizational support. Center for Innovation Management and Organizational Change. Working Paper Number 003. City University of Hong Kong.
Kolekofski, K. y Heminger, A. (2003). Beliefs and attitudes affecting intentions to share information in an organizational setting. Information and Management, 40, 521-532.
Patterson, F. (2001) Developments in work psychology: Emerging issues and future trends. Journal of Occupational and Organizational Psychology, 74, 381-390.
Kalling, T. (2003). Organization-internal transfer of knowledge and the role of motivation: A qualitative case study. Knowledge and Process Management, 10, 115-126.
Johns, G. (1998). The nature of work, the context of organizational Behavior, and the application of industrial organizational psychology. Canadian Psychology, 39, 149-157.
Ipe, M. (2003). Knowledge sharing in organizations: A conceptual framework. Human Resource Development Review, 2, 337-353.
Hinds, P., y Pfeffer, J. (2003). Why organizations donʼt know what they know? Cognitive and motivational factors affecting the transfer of expertise. En Ackerman, M., Pipek, V., Wulff, V. (Eds.), Sharing expertise. Cambridge, MA: MIT Press.
Hendriks, P.H.J. (2004). Assessing the role of culture in knowledge sharing, In Proceedings of Fifth European Conference in Organization, Knowledge, Learning and Capabilities, Innsbruk, Austria.
Gibson, S. (2004). Social learning (cognitive) theory and implications for human resource development. Advances in Developing Human Resources, 6, 193-210.
Gauthier, J. (2003). The use of knowledge from outside I/O psychology by I/O psychologists: A critique. Canadian Psychology, 44, 244-248.
Gammelgaard, J., Husted, K., y Michailova, S. (2004). Knowledge sharing and post-acquisition integration failure. Center for Knowledge Governance (CKG) working paper, 6.
Furnham, A. (2004). The future (and past) of work psychology and organizational behavior: A personal view. Management Revue, 15, 420-436.
Parker, S. (2004). The economics of self-employment and entrepreneurship. Cambridge: Cambridge University Press.
Peiró, J. y Munduate, L. (1994). Work and organizational psychology in Spain. Applied Psychology, 43, 231-274.
Dougherty, V. (1999). Knowledge is about people, not databases. Industrial and Commercial Training, 31, 262-266.
Zakaria, N., Amelinckx, A. y Wilemon, D. (2004). Working together apart? Building a knowledge sharing culture for global virtual teams. Creativity and Innovation Management, 13, 15-29.
Sparrow, P. (2002) Gestión del Conocimiento, aprendizaje organizacional y psicología cognitiva: desentrañando importantes competencias individuales y organizacionales. Revista del Psicología del Trabajo y las Organizaciones, 18,131-156.
Peters, K. (2001). Individual autonomy in new forms of work organization. Concepts and Transformation, 6, 141-158.
Shane, S. (2000). The promise of entrepreneurship as a field of research. Academy of Management Review, 25, 217-226.
Seijts, G. y Latham, B. (2003). Creativity through applying ideas from fi elds other than the one´s own: transferring knowledge from social psychology to industrial/organizational psychology. Canadian Psychology, 44, 232-239.
Schaper, N. (2004). Theoretical substantiation of human resource management from the perspective of work and organizational psychology. Management Revue, 15, 192-200.
Ryu, S., Ho, S. y Han I. (2003) Knowledge sharing behavior of physicians in hospitals. Experts Systems with Applications, 25, 113-122.
Robertson, M. y O´Malley-Hammersley, G. (2000). Knowledge management practices within a knowledge-intensive firm: the significance of the people management dimension. Journal of European Industrial Training, 24, 241-253.
Red de Investigadores en Psicología Organizacional y del Trabajo, (2006, febrero). Relatoría. Tercer encuentro de investigadores en psicología organizacional y del trabajo. Universidad Católica de Colombia, Bogotá.
Red de Investigadores en Psicología Organizacional y del Trabajo, (2005, octubre). Relatoría. Segundo encuentro de investigadores en psicología organizacional y del trabajo. Universidad del Valle y Universidad Javeriana, Cali.
Red de Investigadores en Psicología Organizacional y del Trabajo, (2005, junio). Relatoría. Primer encuentro de investigadores en psicología organizacional y del trabajo. Universidad Católica de Colombia, Bogotá.
Pfeffer, J. (1994). Competitive advantage through people: unleashing the power of the work force. Boston: Harvard Business School Press.
Ellis, K. (2001). Dare to share. Training, 38, 74-80.
DeFillippi, R. y Ornstein, S. (2003). Psychological perspectives underlying theories of organizational learning. En M. Easter by, y M. Lyles, Handbook of organizational learning and knowledge management, (pp. 19-37). Oxford: Backwell Publishing.
Cummings, J. (2003). Knowledge sharing: A review of the literature. Washington, D.C.: The World Bank.
Akerlof, G. y Kranton, R. (2005). Identity and the economics of organizations. Journal of Economic Perspectives, 19, 9-32.
Bock, G., Zmud, R., Kim, Y., y Lee, J. (2005). Behavioral intention formation in knowledge sharing: examining the roles of extrinsic motivators, social-psychological forces and organizational climate. MIS Quaterly, 29, 87-111.
Connelly, C. (2000). Predictors of knowledge sharing in the organizations. Unpublished M. Sc. Thesis. Queen´s School of Business, Queen´s University, Kingston, Ontario, Canada.
Cohen, D. y Prusak, L. (2001). In good company. How social capital makes organizations work. Boston: Harvard Business School Press.
COLCIENCIAS, (2006). ScienTI Colombia Inteligencia Competitiva. Recuperado el 20 de marzo de 2006 de http://pamplonita.colciencias.gov.co:8081/scienti/.
Castañeda, D., I., Pérez-Acosta, A., M. (2005). ¿Cómo se produce el aprendizaje individual en el aprendizaje organizacional?. Una explicación más allá del proceso de intuir. Revista Interamericana de Psicología Ocupacional, 24, 1-15.
Castañeda, D. I. (2004). Estado del arte de las investigaciones en aprendizaje organizacional en Bogotá, en el período 1992-2002. Acta Colombiana de Psicología, 11, 23-33.
Cartwright, S. (2003). New forms of work organization: Issues and challenges. Leadership and Organization Development Journal, 24, 121-122.
Campbell, W. (2002). Consideration of consulting psychology/organizational educational principles as they relate to the practice of industrial-organizational psychology and The Society for Industrial and Organizational Psychologyʼs education and training guidelines. Consulting Psychology Journal: Practice and Research, 54, 261-274.
Cabrera, A., Cabrera, E. (2002). Knowledge sharing dilemmas. Organization Studies, 23, 687-710.
Bock, G y Kim, Y. (2002). Breaking the myths of rewards: An exploratory study of attitudes about knowledge sharing. Information Resource Management Journal, 15, 14-21.
Blanco, A. y de la Corte L. (2001). The decade 1989-1998 in Spanish psychology: An analysis of Research in social psychology. The Spanish Journal of Psychology, 4, 203-218.
Billett, S. y Somerville, M. (2004). Transformations at work: identity and learning. Studies in Continuing Education, 26, 309-326.
Alavi, M. y Tiwana, A. (2003). Knowledge management:The information technology dimension. En M. Easterby, y M. Lyles, Handbook of Organizational Learning and Knowledge Management (pp. 104-121). Oxford: Backwell Publishing.
Ardichvili, A., Page, V. y Wentling, T. (2003). Motivation and barriers to participation in virtual knowledge sharing communities of practice. Journal of Knowledge Management, 7, 64-77.
Bircham-Connolly, H., Corner, J. y Bowden, S. (2005). An empirical study of the impact of question structure on recipient attitude during knowledge sharing. The Electronic Journal of Knowledge Management, 32, 1-10.
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